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Shipping & Returns

SHIPMENTS
Twobet send your orders by courier at reduced price with us.
All shipments take place 10 days after the receipt of the payment, the product being completely handmade. ???? ok
 
Delivery time
The products are entrusted to the carrier within 10 days following payment (excluding Saturday and Sunday).
The orders of products, all packed and strictly protected for a safe shipment to guarantee the total integrity of the package and its contents. If the expedition to Sicily, Sardinia and Calabria, the delivery may be delayed for 24-48 hours. You may experience delivery delays due to bad weather, strikes and delivery areas uncomfortable.
These delays caused by third parties may not be attributed to Twobet.
 
Shipping costs
Before finishing the purchase on the site you can evaluate the shipping charges based on the order made and the destination.
The calculation takes into account all the variables of the case clearly showing you the cost that you will go to support.
 
Governing Law and Jurisdiction
This agreement is governed by Italian law. The exclusive jurisdiction and venue for any legal action brought by Purchaser under this warranty or any further legal guarantees will be the Court of Modena. In case of victory of Twobet in an action, the plaintiff must reimburse Twobet expenses, including attorneys' fees and court costs incurred by Twobet for his defense.
 
RETURNS
Twobet allows the return or replacement, subject to acceptance, within 15 days from the date of receipt of the goods, according to a few simple steps:
 
Mode of obtaining the right of withdrawal (only for Italy)
To make the return request is necessary:
- Log on to our website www.twobet.it and log in with your registration data.
- Select "Your orders" and then "Request made" (next to the order that it was decided to make)
- Select the product / s to make
- Wait for our acceptance
- Choose the mode of repayment: coupon to spend on your next purchase or accreditation
- Print the shipping label to be attached externally to the pack.
- The cost of the retreat, will be deducted from any refund or counted in shipping the item to replace.
Recall also that, according to the Legislative Decree 206/05 the customer can not exercise the right of withdrawal of garments made on demand or clearly personalized.
 
Right of withdrawal (only for Italy)
The customer has the right to cancel the contract within 15 calendar days of receipt of goods.
The client can exercise the right of withdrawal if it meets these conditions:
• The product must not have been used.
• The packaging must not show signs of wear, abrasions, tears or damaged accessories.
• The card accompanying the product must be intact and not separate from 'object.

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